Managed IT services · Veteran-owned
Your outsourced IT department.
24/7 monitoring, unlimited help desk, cybersecurity, and IT strategy on one predictable monthly plan — from a local team in Oxford, not a call center.
- Monitoring & alerts
- 24/7
- Emergency support
- After-hours
- IT leadership
- 15+ years
- Based in Oxford, AL
- Local
Managed IT, done right
Everything a small business IT department does — included.
One monthly plan covers the day-to-day support and the behind-the-scenes work that keeps you running.
Unlimited help desk
Remote support by phone and email whenever your team gets stuck — no hourly billing.
24/7 monitoring & alerts
We watch your computers, servers, and network around the clock and catch problems early.
Patching & updates
Windows and software updates handled for you, so security holes get closed.
Microsoft 365 management
Users, email, licenses, Teams, and OneDrive set up and kept tidy.
Backup monitoring
We check that your backups actually run, so a bad day doesn't become a lost business.
After-hours emergencies
When something critical breaks outside business hours, you can still reach us.
Managed IT plans
Pick the level of coverage you need.
Every plan is a fixed monthly price per user, quoted after an IT assessment — no hourly billing, no surprise invoices.
Essential
Reliable day-to-day IT for small teams.
Custom quote
per user, per month · Minimum 5 users
- Unlimited remote help desk (phone & email)
- 24/7 monitoring and alerting
- Patch management
- Microsoft 365 administration
- Backup monitoring
- Security basics
- Monthly reporting
- After-hours emergency support
Complete
Your full outsourced IT department.
Custom quote
per user, per month · Minimum 5 users
- Everything in Essential
- Quarterly on-site visits
- vCIO strategy sessions
- Advanced security monitoring
- Backup management
- Network & firewall management
- Security awareness training
- Vendor management
Custom & Compliance
For regulated or growing organizations.
Custom quote
per user, per month · Scoped to your requirements
- Everything in Complete
- CMMC compliance consulting
- Custom on-site schedule
- Technology roadmap & budget planning
- Compliance documentation support
- Custom development hours available
The full breakdown
Your complete IT department.
Help desk, monitoring, infrastructure, security, and strategy — without hiring a single full-time employee.
Help Desk & Support
- Unlimited remote support via phone and email
- Priority handling for critical issues
- After-hours emergency support
- New user onboarding and training
- Software installation and troubleshooting
Proactive Monitoring & Maintenance
- 24/7 network and server monitoring
- Automated alerts for potential issues
- Patch management (Windows, software updates)
- Performance optimization
- Disk space and backup monitoring
- Antivirus and security monitoring
Infrastructure Management
- Network configuration and optimization
- Server management (physical and virtual)
- Firewall and security appliance management
- WiFi network design and support
- VPN and remote access setup
Microsoft 365 & Cloud
- Email administration and support
- SharePoint and OneDrive management
- Teams and collaboration setup
- License management and optimization
- Cloud migrations
- User provisioning and deprovisioning
Security & Compliance
- Multi-factor authentication setup
- Security policy implementation
- Employee security awareness training
- Regular security assessments
- Backup verification
- CMMC compliance consulting
Strategic Planning (vCIO)
- Monthly performance reports
- Quarterly business reviews
- Technology roadmap development
- Budget planning
- Vendor management
How it works
Switching IT providers is easier than you think.
We handle the setup so your team can keep working. Most of it happens in the background.
Start with an IT assessment
Step 1
IT assessment
A hands-on review of your computers, network, security, and backups — quoted up front, with findings in plain English.
Step 2
Fixed monthly quote
One per-user price for the plan that fits. No hourly billing, no surprise invoices.
Step 3
Onboarding
We document your environment, set up monitoring, and close the obvious security gaps.
Step 4
Ongoing care
Day-to-day support and 24/7 monitoring — plus quarterly on-site visits and strategy sessions on Complete plans.
What your IT options really cost.
How managed IT compares with the usual alternatives.
Hiring full-time IT
A full salary
plus benefits, training, and turnover
- • Limited expertise
- • Vacation and sick-day gaps
- • Single point of failure
Break-fix IT support
By the hour
every fix is a new bill — hard to budget
- • Reactive only
- • Surprise invoices
- • No strategic planning
Operation Buildup managed IT
One fixed price
per user, per month — quoted after an IT assessment
- ✓ A full team's worth of expertise
- ✓ 24/7 proactive monitoring
- ✓ Strategic guidance (vCIO)
Why Operation Buildup
Big-company IT, from people who live here.
Veteran-owned
A veteran-owned business that treats your uptime like a mission.
15+ years of IT leadership
Including government and defense sector experience — and CMMC compliance consulting for defense contractors.
Plain English
No jargon and no upselling. We explain what's wrong and what it takes to fix it.
Local, not a call center
We're based in Oxford and serve Calhoun County and East Alabama in person.
Frequently asked questions
How much does managed IT cost?+
Every business is different, so we quote a fixed monthly price per user after an IT assessment. You'll know exactly what you pay — no hourly billing and no surprise invoices.
What if I only have 3 employees?+
While our standard minimum is 5 users, we can accommodate smaller businesses. Contact us to discuss a custom solution that fits your needs.
How quickly do you respond?+
Support requests are handled during business hours (Monday-Friday, 8am-6pm CST), and critical issues get priority. Every plan includes after-hours emergency support, and our 24/7 monitoring often spots problems before you notice them.
What happens if I need on-site support?+
Complete plans include quarterly on-site visits. When something needs hands-on attention in between, we schedule an on-site visit — we're based right here in Oxford.
Do you help with CMMC compliance?+
Yes. We offer CMMC compliance consulting for defense contractors as part of our Custom & Compliance plan.
Do you support Macs?+
Yes! While we specialize in Windows environments, we support Mac computers and can manage mixed environments.
What if we already have some IT equipment?+
We work with your existing equipment and infrastructure. During onboarding, we'll assess what you have and recommend any necessary upgrades or replacements.
Beyond managed IT
One partner for the rest of your technology, too.
Need more than IT support? We also handle these — so you're not juggling vendors.
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Learn moreReady for IT that just works?
Start with an IT assessment. We'll tell you what we find — and what we'd fix first.